This Privacy Policy describes how taissacastello.com.br (“we,” “us,” “the site”) collects, uses, and protects your personal information in compliance with the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados — LGPD, Lei nº 13.709/2018) and, where applicable, the EU General Data Protection Regulation (GDPR).
Data controller
Taissa Castello
Registered Nutritionist CRN-4 25106120
Contact: via consultation page or WhatsApp +55 11 99350 8107
What data we collect
- Contact form / WhatsApp: Name, email, phone number, and message content — provided voluntarily when you reach out
- Consultation data: Health information shared during teleconsultations — stored securely and subject to professional confidentiality
- Cookies: Functional and analytics cookies as described in our cookie banner. You may adjust your preferences at any time
- Server logs: IP address, browser type, pages visited — collected automatically by our hosting provider for security purposes
How we use your data
- To respond to your inquiries and schedule consultations
- To provide nutritional care during teleconsultations
- To improve website performance and content relevance
- To comply with legal and regulatory obligations (CFN, LGPD)
Your rights
Under LGPD (and GDPR where applicable), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Request data portability
- Object to data processing
To exercise any of these rights, contact us via WhatsApp or the consultation page.
Data retention
We retain personal data only for as long as necessary to fulfill the purposes described above, or as required by law. Clinical records from teleconsultations are retained per CFN Resolution nº 760/2023 requirements.
Last updated: April 2026